Reputation, Satisfaction, and Affective Commitment in the Context of Outsourcing in Colombia

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dc.creatorContreras-Pacheco, Orlando E.
dc.date2021-09-30
dc.date.accessioned2025-10-01T23:48:55Z
dc.descriptionThis study examines outsourced workers’ assessment of job satisfaction and the degree to which it can be affected by their perception of the reputation of the outsourcing company (i.e., their employer), that of the user company (i.e., their client), and their level of affective commitment to each one of them. Therefore, this study proposes a partial least squares structural equation model with four correlational hypotheses and two mediation hypotheses. A cross-sectional instrument was administered to 138 outsourced workers employed by the same outsourcing company in Colombia. The results indicate that the outsourcing company’s reputation has a slight influence on its employees’ affective commitment to said company, but not on their job satisfaction. Finally, the user company’s reputation has a strong influence on its outsourced workers’ affective commitment, and the latter variable plays a partial mediating role in the link between the user company’s reputation and outsourced employee satisfaction.en-US
dc.descriptionEl presente estudio se propuso indagar por la forma en que los trabajadores en condición de tercerización laboral conciben su nivel de satisfacción en su trabajo, y el grado en que dicha valoración puede ser afectada en función de su propia percepción de reputación sobre la empresa subcontratista (su empleador) y la empresa usuaria (su cliente), así como de su nivel de vinculación afectiva con respecto a cada una de ellas. Para ello se planteó un modelamiento de ecuaciones estructurales mediante mínimos cuadrados parciales, empleándose cuatro hipótesis correlacionales y dos hipótesis de mediación. De esta manera, se aplicó un instrumento transversal sobre una muestra de 138 trabajadores tercerizados, vinculados a una misma empresa subcontratista en Colombia. Los resultados obtenidos indican que la reputación de esta empresa parecería incidir ligeramente sobre la vinculación afectiva de los trabajadores con respecto a ella misma, más no sobre su propia satisfacción en el trabajo. Finalmente, se observa una fuerte incidencia de la reputación de la empresa usuaria sobre la vinculación afectiva de sus trabajadores, variable que a su vez ejerce un rol de mediación parcial dentro del vínculo existente entre la misma reputación (de la empresa usuaria) y la satisfacción de los trabajadores.es-ES
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dc.identifierhttps://revistas.itm.edu.co/index.php/revista-cea/article/view/1935
dc.identifier10.22430/24223182.1935
dc.identifier.urihttps://hdl.handle.net/20.500.12622/7060
dc.languagespa
dc.publisherInstitución Universitaria ITMes-ES
dc.relationhttps://revistas.itm.edu.co/index.php/revista-cea/article/view/1935/2167
dc.relationhttps://revistas.itm.edu.co/index.php/revista-cea/article/view/1935/2169
dc.relationhttps://revistas.itm.edu.co/index.php/revista-cea/article/view/1935/2170
dc.relationhttps://revistas.itm.edu.co/index.php/revista-cea/article/view/1935/2175
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dc.rightsDerechos de autor 2021 Instituto Tecnológico Metropolitanoes-ES
dc.sourceRevista CEA; Vol. 7 No. 15 (2021); e1935en-US
dc.sourceRevista CEA; Vol. 7 Núm. 15 (2021); e1935es-ES
dc.source2422-3182
dc.source2390-0725
dc.subjectCorporate reputationen-US
dc.subjectjob satisfactionen-US
dc.subjectaffective commitmenten-US
dc.subjectoutsourcing contracten-US
dc.subjectreputación corporativaes-ES
dc.subjectsatisfacción laborales-ES
dc.subjectvínculo afectivoes-ES
dc.subjectcontrato de tercerizaciónes-ES
dc.titleReputation, Satisfaction, and Affective Commitment in the Context of Outsourcing in Colombiaen-US
dc.titleReputación, satisfacción y vínculo afectivo en el marco de la tercerización laboral en Colombiaes-ES
dc.typeinfo:eu-repo/semantics/article
dc.typeinfo:eu-repo/semantics/publishedVersion

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