Trust in organizations: reflection on its meaning and scope

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dc.creatorVargas-González, Carlos
dc.creatorToro-Jaramillo, Iván-Darío
dc.date2022-09-30
dc.date.accessioned2025-10-01T23:48:58Z
dc.descriptionTrust has become a key success factor in organizations, which is why they implement strategies to build, increase, preserve, and even restore it. However, trust is an equivocal term with different meanings that depend on the context in which it is used. Therefore, the objective of this article is to discuss the sense in which trust can be addressed in organizations. To this end, we employed a hermeneutical method, where management and recent moral philosophy engage in a critical dialogue that reveals that philosophical argumentation can help to reconsider trust at organizations and to understand it beyond what is commonly accepted as obvious. The conclusion of this hermeneutic dialogue is that trust in organizations should be understood both in its proper and metaphorical sense, it occurs at different levels according to the type of relationship between stakeholders, and it may be supported by obligation.en-US
dc.descriptionEn la actualidad, la confianza es un factor clave de éxito para las organizaciones, razón por la cual emprenden estrategias para adquirirla, incrementarla, conservarla e, incluso, recuperarla. Sin embargo, al ser la confianza un término equívoco, tiene diferentes acepciones de acuerdo con la perspectiva desde la cual se aborde. Por tanto, el objetivo de este artículo fue discutir el sentido en el que es posible hablar de la confianza en las organizaciones, para lo cual se utilizó un método hermenéutico, poniendo en diálogo crítico la administración con apuntes de la filosofía moral reciente, dando cuenta de cómo la argumentación filosófica ofrece luces para repensar el tema de la confianza dentro de las organizaciones, entendiéndola más allá de lo aceptado comúnmente como obvio. Como fruto de este diálogo hermenéutico entre el managment y la filosofía, se propone que para hablar de confianza en las organizaciones debe entenderse tanto en sentido propio como metafórico, considerarse que esta se da en diferentes niveles de acuerdo con el tipo de relación entre las partes interesadas y que la obligación puede ser el lazo para justificarla.es-ES
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dc.identifierhttps://revistas.itm.edu.co/index.php/revista-cea/article/view/2149
dc.identifier10.22430/24223182.2149
dc.identifier.urihttps://hdl.handle.net/20.500.12622/7078
dc.languagespa
dc.publisherInstitución Universitaria ITMes-ES
dc.relationhttps://revistas.itm.edu.co/index.php/revista-cea/article/view/2149/2743
dc.relationhttps://revistas.itm.edu.co/index.php/revista-cea/article/view/2149/2725
dc.relationhttps://revistas.itm.edu.co/index.php/revista-cea/article/view/2149/2726
dc.relationhttps://revistas.itm.edu.co/index.php/revista-cea/article/view/2149/2727
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dc.rightsDerechos de autor 2022 Carlos Vargas-González, Iván-Darío Toro-Jaramilloes-ES
dc.rightshttp://creativecommons.org/licenses/by-nc-sa/4.0es-ES
dc.sourceRevista CEA; Vol. 8 No. 18 (2022); e2149en-US
dc.sourceRevista CEA; Vol. 8 Núm. 18 (2022); e2149es-ES
dc.source2422-3182
dc.source2390-0725
dc.subjectorganization and managementen-US
dc.subjectorganizational trusten-US
dc.subjectorganizational cultureen-US
dc.subjectorganizational responsibilityen-US
dc.subjectorganización y gestiónes-ES
dc.subjectconfianza organizacionales-ES
dc.subjectcultura organizacionales-ES
dc.subjectresponsabilidad organizacionales-ES
dc.titleTrust in organizations: reflection on its meaning and scopeen-US
dc.titleLa confianza en las organizaciones: reflexión sobre su sentido y alcancees-ES
dc.typeinfo:eu-repo/semantics/article
dc.typeinfo:eu-repo/semantics/publishedVersion

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